Understanding Your Benefits - Updated Employee Benefit FAQs

Understanding Your Benefit – Updated Employee Benefit FAQ’s
We’ve updated the frequently asked questions document to better help you find the resources you need regarding your benefits.

Topics include:

  • Instructions to find details about the health plans
  • How to enroll when you have a status change or a Life Event (such as birth, marriage, loss of coverage elsewhere, etc.)
  • What doctors/providers are on the Tier 1 provider list
  • How to review your claims and who to call with claims issues and questions
  • Help understanding HSA eligible HDHP’s and using your Health Savings Account (HSA)
  • Ordering another medical ID Card
  • Where to find Flexible Spending Account (FSA) balances and transactions
  • How to change your retirement deferral amount
  • Using your Vision benefits
  • And what happens to your benefits when you leave Riverside

Follow this link to the full Benefits FAQ document: https://otis3.riversidehealthcare.net/Content/Benefits/2023_Benefit_FAQs.pdf