News & Media

Heart & Vascular Institute- Gold Performance Achievement Award

Congratulations! Riverside Healthcare is a recipient of the 2024 Chest Pain – MI Registry Gold Performance Achievement Award.

This award is evidence of our team’s hard work and commitment to delivering the highest quality in cardiovascular care to transform heart health. Achieving this award is a commendable accomplishment, congratulations!

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Wedding in the Emergency Department

Written by ED Team Leader Tami Walters:

Saturday, May 11th was not a great start for our team. A GSW who didn’t make it, a critical stroke patient that needed urgent surgery, and a heavy mental health day with no end in sight, just to name a few of our moments that day. Our staff was amazing through it all! Pretty sure no one got lunches that day, and not one person complained! We worked together as a team, supporting each other and reminding ourselves to just ‘keep swimming’ as the day just continued to bring more and more sick people!


One of our patient’s was pretty critically ill…dangerously low blood sugar, oxygen levels, and circulating blood volume. We worked tirelessly for hours to stabilize, but more abnormal things were found; The patient decided to go hospice (Jan, our super amazing social worker worked for hours getting the hospice orders in place) and more bad news continued to come in, as the patient needed blood, couldn’t keep sugars up, very high potassium, and very high troponin.


As our team continued working to stabilize, the patient and his significant other asked if we could call a Chaplin to marry them. They weren’t clueless to how things were looking. They’d been together for many years, but with this illness, just couldn’t find the right time to plan a special day. I’m proud to have watched our team work quickly to organize one of the sweetest moments of my career!


Nicole, our amazing secretary called pastoral care and he was quick to join us. Nicole also bought two cupcakes. Members of our super star respiratory department (Jen, Tricia & Liz) supplied the flowers.

Reagan H, our sweet Tech was the maid of honor (she’s getting married this month too and was the perfect person to stand with the bride). As the ceremony began, our patient flow did not slow down, but thankfully we could spare a few of our staff to witness a once in a career moment!


Guests were Brooklynn & Carsten (two more of our amazing Techs) Billy, who was the patient’s primary nurse that day, the RTs and myself! I’ve been a paramedic and nurse for 27 years and have never experienced such a rollercoaster of emotions on a single shift! This family was so grateful to our staff for pulling this together! I told Billy when he gave report ‘tell the floor we took care of the ceremony, now they’re in charge of the reception’!


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Watch the State of Riverside through OLIE

Did you miss attending a State of Riverside in person? Watch in on-demand through OLIE but following the directions below:

  1. Log into OLIE and in the search box, type state of riverside. Click on the search icon.
  2. Course should be the only one in the search results. Click Start Course to launch the video—make sure to have sound and popups enabled and the course is built to track completions.
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Gender Affirming Care

As part of Riverside’s commitment to provide remarkable care to all, our Endocrinology office began offering gender-affirming services this year. We encourage you to check out the video below to learn more about what gender-affirming care.

If you are interested in additional LGBTQ+ training or resources, you can utilize Riverside’s free access to The National LGBTQIA+ Health Education Center. Click here for steps to access or contact our DEI Coordinator ([email protected]) for more information.

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2024 Healthcare Equality Index Survey Results

We recognize how important LGBTQ+ competent care is, and we’re taking steps to make it easier for LBGTQ+ members in our community to get access to gender-affirming care locally. We’re proud to announce that we participated in the 2024 Healthcare Equality Index Survey which is a benchmarking tool that evaluates healthcare facilities’ policies and practices related to the equity and inclusion of their LGBTQ+ patients, visitors and employees. Through the survey, Riverside Healthcare has been recognized as a Healthcare Equality Builder.

Check out the video below to learn more about why this benchmarking tool is so important.

You can also check out our HEI Report Card here: https://www.hrc.org/resources/healthcare-facilities/riverside-medical-center-2

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